Our Guarantee
At Charleston Locksmith Pro, we stand 100% behind every service we perform. From home lockouts to commercial lock installations, our guarantee ensures you receive professional, reliable, and fairly-priced locksmith service — or we make it right.
The Charleston Locksmith Pro Promise
We guarantee every technician we dispatch is fully licensed, insured, and trained. We stand behind every job we do. And we guarantee that if you are not 100% satisfied with our work, we will return to correct it at no additional charge.
ALOA Certified
BBB A+ Accredited
4.9/5 Google Rating
What Our Guarantee Covers
A brick-and-mortar Charleston shop with 3,000+ 5-star Google reviews. We are an established local team that stands behind every job — we are not going anywhere.
All labor is warranted for 90 days from the date of service. If any issue arises from our workmanship, we return at no charge.
Every technician arrives in a branded, marked vehicle in uniform with verifiable ID. You will always know who is at your door.
We provide realistic ETAs and communicate proactively. If we are delayed, we contact you immediately and adjust your invoice accordingly.
Our licensed technicians use professional tools and techniques. In the rare event of accidental damage, we are fully insured and will cover it.
Not satisfied with the outcome? Call us within 7 days and we will return free of charge to resolve any issue.
How to Make a Claim
Call (843) 380-5647 or email info@charlestonlocksmithpro.com and reference your original service date.
Our dispatcher will note the details and schedule a priority return visit at your earliest convenience.
A senior technician returns, diagnoses the issue, and resolves it — at absolutely zero cost to you.
